Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number when you register or post properties
• Property Listings: Property details, photos, location, price, and description
• Transaction Data: Credits purchased, subscription details, contact reveals
• Communication: Support messages, feedback, and inquiries

2. How We Use Your Information

We use your information to:

• Facilitate property transactions between buyers and sellers
• Process your subscription and credit purchases
• Communicate with you about your account or property listings
• Improve our platform and user experience
• Display relevant advertisements through Google AdSense
• Prevent fraud and ensure platform security

3. Contact Information Protection

Your contact number is never publicly displayed. It is only revealed to users who:

• Have sufficient credits in their account
• Have an active subscription plan
• Request to reveal your contact for legitimate property inquiries

Each contact reveal is logged for security and audit purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and search history
• Analyze website traffic and user behavior
• Serve personalized advertisements through Google AdSense

You can control cookie settings through your browser preferences.

5. Google AdSense & Third-Party Advertising

We use Google AdSense to display advertisements on our platform. Google's advertising network uses cookies to serve ads based on your prior visits to our website and other websites on the internet.

Google's Advertising Cookie: Google uses the DoubleClick cookie to serve relevant ads. You can opt out of the DoubleClick cookie by visiting the Google Ads Settings.

Third-party vendors: Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encrypted data transmission (SSL/TLS)
• Secure database storage with Supabase
• Regular security audits and updates
• Access controls and authentication protocols

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access your personal information we hold
• Correct inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications
• Disable cookies through your browser settings
• Opt out of personalized ads via Google's Ads Settings

To exercise these rights, contact us at privacy@realestatepro.com.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our platform after changes constitutes acceptance of the updated policy.

11. Grievance Officer

In accordance with Indian IT Rules, 2011, the Grievance Officer for RealEstate Pro is:

Response Time: Within 48 hours